Cancellation Policy

At Dialurbano Herb , we understand that circumstances can change, and sometimes you may need to cancel an order. We aim to make the cancellation process as smooth and convenient as possible. This Cancellation Policy outlines the terms and conditions regarding order cancellations. By shopping with us, you agree to adhere to these policies.

Cancellation Window

You may request the cancellation of your order within 24 hours of placing it. We recommend reviewing your order carefully during this time to ensure it meets your requirements.

Cancellation Process

To cancel an order, please contact our customer support team at [email protected] as soon as possible. Provide your order number and the reason for cancellation.

Refunds for Cancelled Orders

If your cancellation request is made within the specified cancellation window, we will process a full refund to your original payment method. Refunds may take 10 business days to reflect in your account, depending on your financial institution’s policies.

Late Cancellation

If you request a cancellation after the specified cancellation window, we will not be able to process any refund.

Contact Us

If you have any questions or concerns regarding our Cancellation Policy or need assistance with cancelling an order, please contact our customer support team by writing to us at email: [email protected] or contacting us on 1800 889 9495. We are here to assist you with any cancellation-related inquiries.

Policy Changes

Dialurbano Herb reserves the right to update this Cancellation Policy. Any changes will be posted on our website, and we encourage you to review this policy periodically.